| How do
I get a computer or an upgrade to my computer? |
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| The college is committed to ensuring that all full-time
faculty and staff are equipped with a suitable desktop
computer. All new full-time faculty are allocated a desktop
computer upon arrival. In addition, the college expects
to follow a multi-year equipment replacement cycle through
which each faculty member's PC will be upgraded or replaced
periodically. Requests for computer equipment, including
software applications and accessories, should be directed
to the Department Chairperson. If the request cannot be
funded from the Department budget, then the request can
be endorsed and forwarded by the Chair to the Provost's
Technology Committee for possible funding from annual
college-wide budget allocations |
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| How do
I get connected to the college network? |
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Most of the rooms on campus are capable of being connected
to the college network and the college is committed to
connecting as many computers as possible to allow users
to gain access to the many network based applications
and services. However, since cable installation is expensive
and time-consuming, please do NOT request cabling for
locations that will not have a PC available in the near
future. Send your request to ITS in writing or via e-mail.
The request must include:
Your office location
The type of computer you want connected to the network
Whether you already have a network card or require
one
How our cabling techs can gain access to your office
Any special requirements or urgent timing deadlines
Please note that this information is important as it
allows us to ensure that your connection will be a smooth
and successful one. Cable requests may take from several
days to several weeks to be completed depending on the
current backlog.
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| How do
I get a network account (Login ID)? |
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| Pick up an application from the Receptionist(4th FL Library, ITS Entrance) or at the Faculty Lab - 019 Library. An application
is also available online in ITS
Publications. |
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| How do
I get an E-mail account? |
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| Fill out an application at the Reception Desk(4th FL Library, ITS Entrance) or at the Faculty Lab - 019 Library. An application
is also available online in ITS
Publications. |
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| How do
I reset, change or retrieve a password? |
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| Call ITS at x5861 with the following information: the
network you are on or CUNY password and a telephone number
where you can be reached. Most passwords can be reset
the same day. |
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| How do
I gain access to a computer account after a lost or forgotten
password? |
Call ITS at x5861 with the following information:
The type of account with the problem (E-mail, network
login, CUNYVM, FTP..)
Why you need it reset (forgot password, haven't used
it for a while and it was deactivated..)
Your location and telephone number
The network or network server you attach to (Boylan2,
Ingersol1 etc..)
Please be prepared to prove that you are the owner of
the account! For your protection, ITS will NOT reset
an account unless we are satisfied that the true ower
is making the request.
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| You need to complete an ITS room reservation form at
the the ATRIUM lab (1306P) or at the ITS Reception Desk
(4th FL Library, ITS Entrance). Applications are also available online in ITS
Publications. |
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| How do
I get help creating a website for myself or my course? |
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| For website creation, contact Academic Information Technologies
at x4634. |
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| How do
I post a web page for my department? |
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| Obtain an FTP application from the Reception Desk(
4th FL Library, ITS Entrance). An application is also available online in
ITS Publications.
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| How can
I access student record information for advisement purposes? |
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| SALI (Student Access LAN Interface) provides easy windows-based
access to student transcripts, rosters, and tallies. If
you have a compatible computer, you can get a SALI ID
from your Department Chairperson. Training and documentation
are available from ITS x5861. If you need to update student
records, or post permissions and overtallies, you have
to apply for a SIMS ID. Contact the Registrar for a SIMS
ID’s at 1118 Boylan Hall, x5693. |
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| Can I
get a custom web address for my faculty or department
web site? |
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| ITS does not register custom domain names. Faculty or
Departments who would like to register a custom domain
name need to either do that directly with Internic (the
regulatory agency which monitors domain names) themselves
or through a third party Internet service provider. Click
here to view the complete ITS policy on domain names. |
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